Technical Support

24x7 Technical support

Martian wall offers an entire package deal for outsourced hosting support offerings and IT services that could trade the manner you control and operate your statistics systems. We have been presenting top rate 24×7 guide offerings in the u. S., Asia-pacific, and Europe. Martian wall’s high awareness is on the best of carrier added that’s intently monitored and measured by way of our QA group with specific emphasis on both technical and language correctness.

“We ensures customer pride and constructing client loyalty by using imparting prompt provider 24/7.”

Our Service Offerings

We have a pedigree in offering 24/7/365 Linux & Windows website hosting help offerings for hosting companies across various geographies. We provide multi-degree (level 1, degree 2 and degree 3) help to our customers.

We provide Application help to empower your commercial enterprise, resulting in decreased expenses with extra ROI, less risk and a quicker response to marketplace possibilities.

We provide amazingly trained and collaborative devoted fine virtual assistants we select for your enterprise ensure supercharged and best productivity.

You’re at ease with us!

Guard hobbies of both, your employer and your customers via protective the integrity of the facts and guarding it in opposition to service interruptions. We offer

Process

We put in force ISMS and QMS techniques with strong reporting systems

Data Security

Your customer information and their statistics are secure and secure with us.

Quality of Work

Fast, dependable and less expensive 24/7/365 stay email, Phone & Chat support

Capabilities of Customer Support

  • Degree i & Degree ii support for users of the software program thru e mail, chat & phone
  • Level iii support through escalation
  • Faraway server management
  • Assist for pre-income questions in addition to publish-Sales
  • 24/7 to assist worldwide users
  • An experienced qa group to test your software

We offer the best to suits your business

Committed non-public plan

Live chat plan

help-desk assistance

Phone support